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Archive for January 26th, 2021
Is COVID 19 covered under travel?
Covid 19 is covered subject to terms and conditions. Generally our travel insurance products do not cover pandemics and epidemics
If I am denied a visa do I get a refund under travel insurance?
Yes you get a refund. We need a letter from the embassy indicating that the visa was denied
Does third party cover my vehicle?
No it doesn’t. It only covers 3rd party property damage and bodily injuries
Do you offer homeowners insurance
Cell Insurance offers Honeygold Homesure. The policy covers damage caused by such perils as fire, windstorms, hail, lightning, theft or vandalism to your actual dwelling, as well as some other structures on your property, like a garage, fence, driveway or shed.
Does my travel policy include assistance services
Yes. You can get 24-hour assistance from your helpline which will be on the travel certificate.
What is the maximum age limit for purchasing travel insurance
The policyholder must be 18 to 80 years (appropriate product limits apply). Children older than 6 months can be insured with the consent of the guardian.
Can I get insurance cover for my vehicle before change of ownership?
Yes. We at Cell insurance would require you to provide us with proof of ownership of that car which can be in the form of agreement of sale for the car.
What is excess?
An excess is the amount you pay (or we hold back) in the event of any claim, regardless of who’s to blame for the incident. The excess will vary depending on your car, the age and experience of the drivers. Purpose is not to punish client but to deter people from making lots of claims […]
Where can I access Cell Insurance services
In Harare we are located at 5th Floor, Finsure House, Corner 2nd Street and Kwame Nkrumah. Our Bulawayo offices are at the Beehive Centre 102A S. Parirenyatwa Street. You can also access our various insurance products from all ZB Bank branches across the country.